Terms & Conditions

All products, styles, colors, sizes, materials, and inventory are subject to availability.

• Availability at the time of a presentation, quote, mockup, proposal, or design approval does not guarantee availability when an order is placed or production begins.
• Products may be discontinued, backordered, changed, or become unavailable without notice.
• If an item becomes unavailable, wellyTees may contact the customer regarding alternatives, substitutions, revised production timing, or other available options.

Custom merchandise is produced according to the specifications approved for the applicable order. Specifications may include:

• Garment style, color, and size
• Artwork and design
• Print or embroidery placement
• Print dimensions
• Ink color and ink type
• Embroidery or other decoration specifications

Production requirements and minimum quantities may vary according to the garment, artwork, decoration method, and production specifications. Applicable minimum quantities will be communicated as part of the quote, proposal, showroom, merchandise portal, or ordering process.

Changes requested after approval or after production has begun may result in additional charges and/or production delays.

Customers are responsible for carefully reviewing all proofs, mockups, and order specifications before approval, including:

• Artwork and spelling
• Colors
• Placement and sizing
• Garment selections
• Other order specifications

Computer monitors, mobile devices, photographs, mockups, and digital proofs may display colors differently from actual garments, inks, threads, and finished products.

Digital representations are intended as visual references and should not be interpreted as exact color guarantees.

Garment decoration, including screen printing and embroidery, involves a combination of manual processes, machinery, equipment, inks, threads, garments, and other materials.

Although wellyTees and its production partners use reasonable care and quality-control procedures, minor variations are inherent in decorated-apparel production.

• Minor differences in print or embroidery placement
• Minor alignment or registration variations
• Slight differences in ink coverage, opacity, texture, or finish
• Minor color variations between production runs
• Variations caused by garment fabric, texture, seams, construction, dye, or garment color
• Minor embroidery variations
• Minor variations between individual garments within the same production run

If a significant production error occurs, customers should contact wellyTees promptly so that we can review the affected merchandise and determine an appropriate resolution.

• Garments may exhibit minor differences in color, dimensions, fit, construction, texture, or finish between manufacturing lots.
• Manufacturer measurements and size charts are approximate. Natural production tolerances may occur between individual garments.
• wellyTees is not responsible for manufacturer changes to garment specifications, materials, colors, sizing, or construction that are outside our reasonable control.

Customers may provide logos, trademarks, graphics, photographs, text, or other materials for use in a project.

By providing such materials, the customer represents that they own the materials or have sufficient permission and authority for wellyTees to reproduce and use them for the requested project.

The customer is responsible for claims arising from materials supplied by the customer where the customer did not possess the necessary rights or authorization.

Ownership of customer-supplied trademarks, logos, and other intellectual property remains with their respective owners.

Unless otherwise agreed in writing, original artwork, graphics, concepts, mockups, presentations, layouts, designs, and other creative materials created or provided by wellyTees remain the property of wellyTees.

Artwork, mockups, presentations, and concepts provided to customers are provided for evaluation, approval, and production through wellyTees only.

Payment for garments, printing, embroidery, design services, or an order does not automatically transfer ownership of wellyTees-created artwork or intellectual property unless such transfer is expressly agreed to in writing.

• The wellyTees Online Showroom is intended for approved customers and business users.
• Showroom access may be subject to registration and approval.
• Pricing, products, availability, minimum quantities, and other information displayed in the Online Showroom may change from time to time.
• Showroom access credentials should not be shared with unauthorized users.

wellyTees may create and operate online merchandise shops for participating studios or businesses.

Products, pricing, ordering periods, fulfillment methods, production minimums, and shipping arrangements may vary by shop and may be governed by a separate proposal or agreement.

Unless otherwise agreed, participating studios are responsible for promoting their shop to their members, customers, or audience.

Hosting a Private Studio Shop on the wellyTees website does not guarantee any particular number of orders, sales, revenue, or profit.

wellyTees may operate limited-duration online shops in connection with fundraising campaigns.

Products, pricing, fundraising amounts, ordering deadlines, fulfillment arrangements, and other terms may vary by campaign.

The amount generated by a fundraiser depends on actual qualifying sales and the terms established for the particular campaign. wellyTees does not guarantee a particular fundraising result.

• Prices are subject to change unless otherwise confirmed in an accepted quote, invoice, proposal, or order.
• Changes to quantities, garments, decoration specifications, artwork, shipping, or other order requirements may affect pricing.
• Applicable taxes, shipping charges, special handling, or other charges may be added where appropriate.

• Payment requirements may vary according to the type and size of the order or program.
• Orders may require full payment, a deposit, or other agreed payment terms before production begins.
• Production schedules generally begin after all required approvals, information, and payments have been received.

Any production or delivery estimate provided by wellyTees is an estimate unless expressly guaranteed in writing.

Production schedules may be affected by:

• Garment availability
• Vendor delays
• Shipping carrier delays
• Equipment issues
• Artwork changes
• Customer approval delays
• Supply-chain disruptions
• Weather or other circumstances outside our reasonable control

Customers should communicate firm event dates or deadlines before placing an order so that feasibility can be evaluated.

• Shipping and delivery dates are estimates unless otherwise expressly agreed in writing.
• Once an order has been transferred to a shipping carrier, delays caused by the carrier or circumstances outside wellyTees' reasonable control may affect delivery.
• Customers are responsible for providing complete and accurate shipping information.
• Additional shipping charges resulting from incorrect addresses, refused shipments, address corrections, or reshipments may be charged to the customer where appropriate.

Unless otherwise expressly agreed in writing, orders shipped by wellyTees are shipped under shipment contracts. To the extent permitted by applicable law, risk of loss or damage transfers to the customer when the merchandise is properly delivered to the third-party shipping carrier.

After risk of loss has transferred, wellyTees is not responsible for packages lost, stolen, damaged, misdelivered, or delayed while in the carrier's possession. Shipping charges do not include additional declared-value coverage unless expressly stated in the order confirmation. Customers may request additional carrier coverage before shipment, subject to availability, carrier terms, and applicable charges.

If a shipping issue occurs, wellyTees will make reasonable efforts to assist with carrier investigations and claims. Refunds, replacements, or credits for carrier-related loss or damage are not guaranteed and are subject to applicable law and the agreed terms of sale. Nothing in this section limits rights or remedies that cannot lawfully be excluded.

Customers should inspect merchandise promptly after delivery.

Any claim involving an incorrect item, quantity discrepancy, material production defect, or shipping damage should be reported to wellyTees as soon as reasonably possible and should include photographs or other information reasonably requested to evaluate the issue.

If merchandise contains a material manufacturing or production error attributable to wellyTees or its production process, please contact us promptly so that we can review the issue.

Where appropriate, wellyTees may elect to repair, replace, reprint, provide a credit, or otherwise resolve an accepted claim based on the circumstances.

• Eligible undecorated standard blank merchandise may be returned within 30 days, subject to approval.
• Items must be unused, unworn, unwashed, unaltered, and in resalable condition.
• Original shipping charges are non-refundable. Unless the return results from an error by wellyTees, the customer is responsible for applicable return shipping costs.

Because custom orders may require garments to be purchased, artwork prepared, production scheduled, or other costs incurred before printing begins, cancellation requests are subject to the status of the order.

• Costs already incurred or work already completed may be non-refundable.
• Once custom production has begun, cancellation may not be possible.

Information on the wellyTees website is provided for general informational and commercial purposes.

We make reasonable efforts to keep product information accurate, but typographical errors, pricing errors, product changes, or other inaccuracies may occasionally occur.

We reserve the right to correct errors and update information when discovered.

wellyTees will not be responsible for delays or failure to perform resulting from circumstances reasonably outside our control, including severe weather, natural disasters, carrier interruptions, labor disruptions, supply shortages, equipment failures, governmental actions, or other unforeseen events.

wellyTees may update these Terms periodically.

The current version will be posted on our website with its effective date. Terms applicable to an accepted order may also be supplemented by the applicable quote, invoice, proposal, or written agreement.